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CLIENT TESTIMONIALS

Why Work With Phyllis Browning Co.?

Here's what our satisfied customers are saying about us:

We are from Chicago and had the good fortune to be introduced to the Phyllis Browning Company real estate brokers and especially their broker Polo Gutierrez. He was our primary broker contact. Although we had not met face to face and had not retained the company, Polo began helping and provided us with substantial and material information regarding our objectives to sell multiple properties in Texas. The Company and Polo Gutierrez performed thorough research of the real estate market in our area and guided us through the sale process with honesty, professionalism and efficiency. They listened to the opinions and strategies of our different decision makers and presented us with practical and efficient options. Their honest advice and proactive communication helped our transactions close within a reasonable time. We would retain them for any future real estate transactions. We are grateful for the fact that not only did they provide real estate brokerage services but support services such as friendly, competent and effective services for Texas title companies and survey which is not convenient to screen and retain from out of state. We believe it would be a blessing for someone who needs professional real estate brokerage services to have them on your team. Robert Hoy
28 September 2025, 20:21 PM
Polo is a fantastic realtor and friend. He made the home purchasing process extremely easy and stress free. Could not recommend more!
11 August 2025, 19:35 PM
Polo and Megan have deep knowledge of the local market. We found them very professional, responsive and highly supportive on every step of the process.
20 July 2025, 17:49 PM
Working with Megan and Polo was an absolute blessing during one of the most hectic transitions of my life—a move as a new military doctor. From start to finish, they were exceptional. Even though I couldn’t always be there in person due to my relocation and medical training schedule, they made the entire home-buying process feel seamless, strategic, and incredibly personal. Megan was the go-to for coordination and communication—always accessible, cheerful, and proactive. Whether it was FaceTiming during showings or sending detailed video walkthroughs with commentary, she made sure we never felt out of the loop. No question was ever too small, and her signature “happy to help” attitude was more than a catchphrase—it was how she genuinely operated. Polo brought deep expertise, a calm and steady presence, and invaluable insights at key moments—especially when it came to strategy and negotiation. His knowledge of the market and attention to detail gave us a level of confidence we didn’t expect to feel as first-time buyers. From contract nuances to walk-through checklists, Polo was thorough, thoughtful, and always had our best interests at heart. What stood out most was how well they complemented each other. Megan brought warmth, clarity, and tenacity, while Polo anchored the process with experience, insight, and level-headed guidance. Together, they made an incredible team that we trusted completely. Thanks to Megan and Polo, a process that could have been overwhelming felt not only manageable but genuinely enjoyable. We’re so grateful for their care, commitment, and professionalism—and we wouldn’t hesitate for a second to recommend them to anyone navigating a home purchase, especially those relocating. They don’t just help you find a house—they help you feel at home.
13 July 2025, 21:30 PM
The POLO groups professionalism and attention to detail were outstanding. They always kept us informed and were responsive to our questions and concerns.
09 June 2025, 19:50 PM
Polo runs a great group. He was always available for questions and worked hard to get our house sold. I was very grateful for the updates in the market and knowing how we were performing in the market. Thank you so much
26 February 2025, 17:27 PM
It was such a pleasure to have been able to work with Polo Gutierrez- he is a true professional and an awesome Real Estate Agent - His communication was great and his knowledge of the business kept him on top of everything during the entire transaction. The transaction was one of the smoothest I have had in the 29 years I have been in the business and it would be a pleasure to work with him again!!!
25 February 2025, 14:44 PM
Polo is the best realtor you could ask for, whether you're a first-time homebuyer or experienced in the process. He takes the time to understand your needs vs wants, refines your search, and provides thoughtful guidance without ever being pushy for a sale. He’s incredibly responsive, flexible with showings, and always comes prepared with detailed insights about the property. What sets Polo apart is his honesty, authenticity, and his personalization—he'll tell you when a home isn’t the right fit based on your requirements and ensure you make a sound investment in this roller coaster of a market. Once you’ve found the right home, he goes above and beyond to make negotiations, inspections, and closing seamless. If my family ever buys another home, there’s no doubt—we’d work with Polo again in a heartbeat.
13 February 2025, 16:20 PM
This is the second time we have used Polo to help us with a transaction. He is extremely responsive and pays attention to every detail. We recently sold our home in San Antonio while we were living out of State. This made the process more complicated. Polo went out of his way multiple times to take care of items we would have normally been responsible for as owners. He even drove to our home, after hours, to ensure a last minute detail was addressed to avoid delays in closing escrow. We can't thank Polo enough for all the time and energy he spent on this most recent transaction. I would wholeheartedly use him again and gladly recommend him for anyone seeking to buy or sell a home.
21 January 2025, 15:12 PM
Polo did an incredible job of not only helping us find our forever home but helping us close on it as well. He was extremely thorough in his communication about any comments, questions, or concerns we had throughout the entire home finding and buying process. He truly went above and beyond for us and we couldn’t be more grateful and thankful to have had him help us in closing on our forever home. Polo, thank you so much for everything! We wouldn’t have our forever home if it wasn’t for you and all your expertise! The best realtor in San Antonio! Thank you so much!
30 October 2024, 16:21 PM
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800-266-0676